I wonder sometimes: why talks
about “leaders” often invoke awe and mystique ?
May be, because when we talk of ‘leaders’,
we think about “revolutionary”
leaders like Mahatma Gandhi, Martin Lurther King, Nelson Mandela and the like;
OR a few people who have achieved extra-ordinary
visible success in their fields; OR those who adorn the positions of power by
virtue of being in ‘leadership roles’. Except the last category, there are very few
people in the other two categories and more significantly, their
accomplishments flow from their own super-ordinary personal qualities; hence, thought to be above the capabilities of
an “ordinary” person. Hence, the high pedestal for them. As regards the third
category, leadership roles come through some sort of organisational hierarchy –
be it in Government or Corporate or any other formally assembled group; and therefore,
it is not the cup of tea for anyone and everyone. Worse, the third category
breeds huge confusion, as not everyone in a leadership role appeals to
the heart as a true leader.
And this unnecessarily
complicates our understanding and appreciation of some of rather simple and often-latent
human traits associated with leaders, making these out as complex and not-in-everyone
type qualities!!
Semantically, to “lead” is to
move someone or something somewhere. In other words, making a difference to the existing status – as simple as that!
When we qualify that difference with elements of desirability in terms of improvement, expansion of horizon, human
development and ethics, we get the term “lead” with a spirit.
Interestingly,while not
everyone in a ‘leadership role’ comes across as a true leader, the converse, i.e a leader is a person in a
leadership role, is also not necessarily true. Yes !! A leader need not always
be in a leadership role. This world is what it is and still kicking despite
all the negativities/constraints/challenges, because there are many “leaders”,
without titles, at every level of society, who, in effect, lead themselves and
others towards better and desired conditions, even without an official tag or
being acknowledged or acclaimed in public.
What, then, is leadership, or at least the crux of leadership?
By far, leadership is perhaps one of the most researched and written
about theme in social science, that has engaged and intrigued thinking minds
since inception of human civilisation.. Yet, it becomes so difficult to define
leadership in brief, unambiguous, straight-jacketed, fit-for-all terms, like
any other scientific concept. Leadership is about human traits; and hence
subject to interpretations. Further, even though almost all
studies/reseach/interpretations of ‘leadership qualilities’, point to at least a few key qualities like vision,
courage, compassion, creativity, credibility etc. as the top-on-the-list
traits, it is quite fascinating as well as intriguing to note that most of the
so-called leaders ( i.e. people in leadership roles) actually lack all/most of
these qualities and yet, have most of the times been riding on success waves.
In time, they do crash on land, no doubt and the audience gets disenchanted;
but by then, a lot of damage is done unfortunately. That’s why, instead of
trying to list out traits that one has to possess to be a true leader, I find
it makes more sense to me, when I look at leaders, I mean true leaders who make
positive differences and say, leadership is what a leader does, and that
includes getting done, in any situation.
So for me, the shortest-ever, position-neutral, situation-neutral
definition of a “leader” is one who demonstrates what it takes to do what is
needed to be done in any situation.
Here go some stories. Personally, I find these not just stories, but
situations that illustrate what indeed leadership is and how an ordinary person
can act like a true leader.
Story 1 :
One day a man was walking along the beach when he noticed a
boy picking something up and gently throwing it into the ocean. Approaching the
boy, he asked,”What are you doing?” The boy replied,”Throwing starfish back
into the ocean. The surf is up and the tide is going out. If I don’t throw them
back, they will die.” Surprised, the man
said,”Son, don’t you realise there are miles and miles of beach and hundreds of
starfish? You can’t make a difference !”
As the boy listened, he bent down again, picked up another
starfish and threw it back into the surf. Then, smiling at the man, he said
politely… “ I made a difference to that one
.”
I am sure, the message is loud and clear. It does not
matter whether the difference you make is small or big. What matters is: if you
are truly concerned about a situation, whether you take those tiny steps to make
a difference – without bothering whether your action would totally change the situation or not. Does not matter if the boy
could not save all the starfishes affected. It is important to note that by his
positive action, he could save at least a few starfishes out of hundreds about
to die, and it did make all the difference to those few, who were
saved by the boy .
Leadership is all about making a positive difference
to someone, to some situation in
the environment, which, you think, should not remain the same, without
getting cowed down by the enormity of the
problem.
Story 2
Three hundred years ago Christopher Wren, who designed St. Paul's Cathedral in London, wrote about three men he spoke to who
were building his creation.
He asked the first worker what his job was, to which
the worker wearily replied, "I'm laying bricks. Can't you see that?"
Wren moved along and asked a second worker the same question. "I'm just
earning a living," the second worker snapped back. He then asked a third
worker the same question, who was engrossed in perfecting a statue that
he had already completed and got a very different response. "Ohh,
I'm building a Cathedral”, he said proudly.
While for the first two workers, it was just a ‘job’, for
the 3rd sculptor, it was something entirely different – he took his
work as a part of the whole – the cathedral. He was passionate about the
fact that he was contributing towards
building of a cathedral. For him, everything he did needed to be perfect, so
that the cathedral could be built perfectly as envisioned.
This is how true leaders view their role in a bigger act; they see the larger whole much beyond their specified roles and work
towards being a part of it, unleashing their best potential pursuing excellence
and perfection in doing their bit. Because,
in essence, they own up what they
are a part of!! They show up not as a
mere cog in the wheel, but as a valuable part that moves the wheel!
Each of us in the society, each employee in an organisation
irrespective of organisational hierarchy can be a leader in one’s own right -
title or no title.
Does this interpretation bring back memories of people in
various roles and strata – from top management functionaries to menial workers,
who show this exemplary quality and how much love and genuine respect they earn
from people coming in contact with them ? Well,
personally I have seen quite a lot and that keeps alive the hope and faith in leadership
in simple, so-called ordinary individuals.
Leadership is owning
up the bigger whole and showing up at your best, as a part thereof.
Story 3
Once Sharu Ragnekar, a renowned Management Consultant, visited
the Wagha Border near Amritsar. The
unique thing about this border is that there are Indian soldiers and Pakistan
soldiers on the two sides of the border. At sunset, both sides lower the flags
and there is a drill. This is very interesting to see as the drills are
identical on both sides of the border and looks like a mirror image.
Ragnekar saw on our side of the border a teacher with 20
students. She was telling them, “ When the flag moves in the evening, all of
you sing Sare Jahan se achchha Hindostan
hamara.. ” Curious, he asked her what she was doing. She replied, “ It is
my practice to bring a batch of my students here on the first day of every
month so that they can see the moving flag and sing. I do it every month –
although this month, this was very difficult for me.” When asked why difficult
that month, she explained how she bears the busfare of some children whose
parents can not afford it and how that particular month being the month of
transfers, she had also to pay(bribe), out of her humble salary, for staying in
the same place.
“ When this is what
is happening to you, why do you want the children to sing Sare Jahan se Achchha
Hindostan hamara?”
She asked spiritedly,“Who is going to improve India? I have
not been able to improve India; you have not been able to improve India. I have
no influence over the Prime Minister or the Chief Minister, but I have
some influence on these children and I am going to use it. These children
believe in me – so I bring them here, let them look at the flag and let them
sing Sare jahan se achchha Hindostan hamara. When they grow up, at least some
of them will be proud of India and try to improve India.”
To me, this
teacher is a true leader. From
the problems in her own circumstances, she has taken a decision that things
must change for better and she is committing
herself through personal action to bring
about that change – using her own resources – i.e. her own humble salary
and her influence on her students, the future citizens. She is able to see a goal, much bigger than anyone
in her position would see and is navigating through constraints – but towards
the goal .
Above all,
notwithstanding the fact that she herself is a victim of an undesirable
situation(corrupt bureaucracy), she is spreading, not cynicism, but HOPE that things will
change for better !! She is making a difference, trying to instill
patriotism in the future citizens of the country.
Leadership is spreading hope and enthusiasm,
undaunted by personal conditions of despair.
Story 4 : A short story that probably I
had read in my childhood .
Once
a boulder was lying in the middle of a roadway, much to the inconvenience of the passers-by.
Most of the people who came by saw the boulder in the middle, uttered angry
words, cursed the “someone” who did that mischief, loudly blamed the Government
for not keeping the roads clear and simply passed around it. None stopped to
clear it off the road. After sometimes, a farmer came along carrying a load of
vegetables. On seeing the boulder, he stopped and tried to move the boulder
from the middle of the road to the road-side. After much pushing and straining,
he could move the big stone some way to the side, but it was getting strenuous
for a single man to do this job. Slowly some of the people coming along the
road started joining him one by one and finally, the boulder could be moved off
the road.
The
farmer, like others, could have just walked around the stone. But he chose to
think about the others’ inconvenience and took pain to move the stone. Is not
he a leader in his own right? He did
what was required to be done in that situation rising above one’s own limited interest alone. Moreover, by his personal action, he inspired
others to join the cause – to follow him.
The
doers are the leaders. It is easy to preach; it is easy to blame others. It may
take a specific skill to shirk and shift responsibility to avoid taking action.
But true leaders are those, who act as necessary, not just preach or blame
others! And inspire!
Leadership is solving a problem if it
exists, even though it directly does not affect you, and inspiring others to
join in.
Story 5
In 2002, a high caste school
teacher in Odisha’s Brahmagiri area, Baghambar Pattanaik, quit his job to fight
against a sysyem of compulsory servitude under the bartan system, bonded labour by another name, which permits the upper caste people to force lower caste barbers
and others to work for them, often at menial tasks, in exchange for 15 KGs of
rice a year. The system was so rigid that if the lower castes refused, they
faced a debilitating social boycott. For example, a 65 yr old lower caste person faced the ire
of the whole village when he bravely decided in 2002 to stop working for one
upper caste master under the bartan system. As a punishment for his defiance,
he was made to serve 200 upper class families in the village. Stories abound
involving similar oppressive inequity, against which the lone school teacher
started fighting persistently, later garnering support from Human Rights
Commissions. After nine years of persistent fight, the state govt. finally
issued a notification abolishing bartan.
Leadership is displaying extra-ordinary courage of conviction in
standing up for a cause even against a mighty opponent with determination
to change the situation for better for the exploited !
Story 6
A few months
back, a horrific act of terrorism occurred at Sandy Hook Elementary School (
Connecticut, USA), that claimed 27 lives, 20 of them childen. Victoria Soto, 27, a class teacher, managed
to hide her pupils in cupboards and closets, as the gunman was on a killing
spree. She was then confronted by the gunman, who asked where the kids were and
she convinced him that her pupils were elsewhere- in the gym. The gunman then
shot her dead and went away. But her action of hiding the kids and lying to the
gunman led to the survival of those kids. Faced with the most horrifying
experience of her life, she chose the heroic path of love and responsibility for those entrusted to her care, rising above her personal safety.
In crises, leadership is also about heroism – supreme sacrifice
and courage emanating out of love, compassion and a complete sense of
responsibility !!
Story 7
Most of the greatest innovations
begin with a simple idea. Paint lines in the highways is one of such great
ideas, which was a safety innovation conceived in the year 1917 by Dr. June
McCarroll, after having a narrow escape from an accident on a highway. Without
lines on the road, there was no clearly delineated lane separation to help
regulate the flow of traffic and avert side-swiping and collisions. McCarroll
came up with the idea to paint lines on the road, separating lanes with a
centre line. When she first told her idea to the local authorities concerned,
no one listened, as is typical with a bureaucracy. Finally, she took upon
herself to hand-paint a white stripe down the middle of the road.This later
helped the drivers easily see the actual width of the lane and keep accidents
due to sideswipes from happening.She took her idea to the local Women’s Club and
with their help as well as campaigning by many similar groups for long 7 years,
finally in Nov, 1924, the idea was adopted by California Highway Commission and
highways got painted with middle lines. It was not long before the concept was
accepted world wide – known as McCarroll
lines.
So, leadership in many cases is also about
innovation and persistence. A leader not only thinks out-of-box, but also
displays persistence and perseverance to act/get others to act on the idea.
In our daily
lives-both personal and professional, there are many instances in which we, the
common people, solve problems innovatively. But once the implementation of our
new or innovative ideas requires involvement of/owning up by others, it loses
steam as many of us lack the needed persistence to go the whole hog. And there
lies the difference.
The
foregoing 7 stories are among innumerable such stories about true leadership. If
you are conducting yourself this way, you too are a leader, whether you are
acclaimed in public or not.
Yes, the
life stories of great leaders like Mahatma Gandhi and the like exemplify some
of the rare leadership qualities like time-defying vision, time-less values,
mass following and ability to bring
about iconoclastic changes, which we
all know as they are always talked about and find place in literature. But such revolutionary leadership does not
belittle the small differences that each of us can make in the lives of all we
touch directly or indirectly. So, let us also ‘read’ our own book of life
stories – our own life experiences as well as that of the people we know. We
will understand that “leadership” is actually not something for a privileged
few. We all have it in ourselves.
Many a renowned persons have said, to be a leader, you must have followers. Very correct. But do the “followers” have to be a visible gang? How about people, who
lead their own self to higher levels
of evolution and thereby ‘inspire’ many a souls whose life they touch-directly
or indirectly? How about the ripple effect that an innately good & simple
individual creates in the society through his personal actions ! Are they not
“leaders” in their own right? Yes, they are. They may not be having their
followers in a herd – but I am sure, here and there, without they themselves
knowing about it, they are creating their followers in some way or other –
through personal example, inspiration and sharing of ideas/ insights!!
I come back
to where I started. There could be a million ways in which you ‘lead’ if you do
whatever is needed to be done in any situation – in regard to your own self,
others, the surroundings – any one or some or all of them. The more we try to
comprehend the term ‘leadership” in simple ways without unwarranted awe and
mystique, the more visible it will be in people. The more visible leadership becomes, the
easier it will be to harness and groom it for overall, all-inclusive
development. And harnessing
leadership is another big leadership quality. As is said, good leaders
create great followers; but great
leaders create greater leaders.
At the end of it, leaders inspire and leaders make a difference!
Mahatma Gandhi (one of the best examples of leaders without
a title ) once said, “We must become the
change we seek in this world .” Very true. Titles may support your efforts
– but not necessary for leading in a true sense .
What about us? Are we simply
giving up whining ‘I am not in a position
to do this’, ‘How can I alone change this’ etc. or taking committed action saying, ‘ Let me
do whatever little I can’ and making the small & big differences to our
world that we are capable of ?
Yes ! There is a leader in each of us; we just need to discover and act.
